ac998 Terms and Conditions

These terms and conditions form a legally binding agreement between the ac998 online gaming platform and its users. ac998 is a trusted online gaming platform that provides services for players in Bangladesh.

In this document, "Platform", "we", "us", or "ac998" refers to the ac998.cam website and all of its related services. "User", "member", "you", or "your" refers to any individual registered on the platform.

These terms may be available in both English and Bengali. The Bengali version applies to users in Bangladesh and will take precedence in the event of any dispute.

The following conditions must be met in order to register on the ac998 platform and use its services:

• The applicant must be at least 21 years of age.
• The applicant must be a legal resident of Bangladesh.
• All information provided must be accurate, complete, and up to date.
• Each individual may operate only one account.
• The name and identity provided at registration must be genuine and verifiable.

During the registration process, ac998 may request a National ID (NID), passport, or other valid identity document to verify your identity. Withdrawal privileges may be limited if verification is not completed.

The security of your ac998 account is entirely your responsibility. Never share your password or login details with any third party.

3.1 Password Security

Use a strong password that combines letters, numbers, and special characters. It is recommended to change your password regularly. In case of any suspicious activity, notify our support team immediately.

3.2 Unauthorized Access

If unauthorized access to your account occurs, notify ac998 immediately. ac998 will not be responsible for any loss resulting from account access by a third party.

All financial transactions on the ac998 platform are processed securely using encrypted methods. The following rules apply to deposits and withdrawals:

4.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• The deposit account must be registered in the member's own name.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 10 to 45 minutes.
• Withdrawals will only be processed to the same method used for the deposit.
• Withdrawals may be limited or suspended if identity verification has not been completed.
• Withdrawals may not be approved if the wagering requirements of any active bonus have not been met.

4.3 Currency and Taxes

All transactions are conducted in Bangladeshi Taka (BDT / ৳). The responsibility for any applicable taxes rests entirely with the member. ac998 is obligated to cooperate in providing necessary information in accordance with local law.

The ac998 platform offers various types of bonuses and promotions to its members. By accepting these bonuses, the following terms automatically apply:

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. A minimum deposit of ৳500 is required to qualify for this bonus.

• Wagering requirement: 10 times the bonus amount.
• Wagering must be completed before withdrawing from the bonus balance.
• The welcome bonus can be claimed only once per member.
• There may be a specific time limit for claiming the bonus.

5.2 VIP Program

The ac998 VIP program has a total of 5 tiers. You can advance to higher tiers through regular play:

• Bronze — weekly cashback up to 0.2%
• Silver — weekly cashback up to 0.5%
• Gold — weekly cashback up to 0.7%
• Platinum — weekly cashback up to 1.0%
• Diamond — weekly cashback up to 1.2%

5.3 Promotion Misuse

ac998 reserves the right to cancel any bonus and suspend an account in the event of bonus misuse or violation of the promotion policy.

Slots, live casino, sports betting, and various online games are available on the ac998 platform. Each game has its own rules, which can be found within the game itself.

6.1 Fair Play Policy

ac998 ensures fair play across all games. ac998 reserves the right to review game results in the event of a software or technical error. Bets from games cancelled due to technical issues will be fully refunded.

6.2 Game Results

The results of all games are verifiable and determined through a fair process. Once a game is completed, its result cannot be changed. Winnings will be automatically added to your balance.

6.3 Betting Limits

Minimum and maximum bet limits are set for each game. ac998 reserves the right to change betting limits at any time.

The following activities are strictly prohibited on the ac998 platform and any such violation will result in permanent account closure:

• Operating multiple accounts or using another person's account.
• Registering with false information or committing identity fraud.
• Attempting to manipulate or hack game software.
• Playing games using software bots or automated programs.
• Money laundering or conducting illegal financial activities.
• Threatening or harassing other members.
• Misusing the bonus system or making fraudulent bonus claims.
• Using third-party payment methods.

ac998 firmly believes in responsible gaming. We want our members to play games for entertainment and not become victims of addiction or financial harm.

8.1 Self-Control Tools

ac998 provides the following self-control tools for members:

• Setting daily, weekly, or monthly deposit limits.
• Temporarily suspending your account for a set period.
• Permanent Self-Exclusion facility.
• Session time reminders.

8.2 Requesting Help

If you feel that gaming is having a negative impact on your life, please contact us via our 24/7 live chat support. Our trained team is ready to assist you. Visit our Responsible Gaming page for more information.

ac998 takes the privacy of your personal information very seriously. We keep all data secure using SSL encryption.

Full details on how your information is collected, used, and protected can be found on our Privacy Policy page. By registering, you are accepting our privacy policy.

• Personal information is not sold to third parties.
• Information is not shared except when legally required.
• All financial data is stored in encrypted form.
• Even after account closure, certain information may be retained for a set period as required.

ac998 will not accept any liability in the following circumstances:

• Loss caused by internet disconnection.
• Temporary service disruption due to technical errors or server issues.
• Loss caused by your own negligence or sharing of your password.
• Delays or issues with third-party payment services.
• Events beyond our control (Force Majeure).

For any dispute or complaint, please contact our customer service team first. We aim to provide an initial response to all complaints within 48 hours.

ac998 reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Violation of any part of these terms and conditions.
• Failure to verify identity or providing false information.
• Suspicious financial activity or suspicion of money laundering.
• Fraudulent bonus claims or operating multiple accounts.
• Abusive behaviour towards other members or staff.

11.1 Closure at Member's Request

You may close your account yourself at any time. Please make sure to withdraw your balance before closing. Account closure requests can be made via 24/7 live chat.

ac998 reserves the right to partially or fully amend these terms and conditions at any time. In the event of changes:

• Members will be notified of significant changes via email or notification.
• Updated terms and conditions will take effect from the date of publication.
• Continued use of the platform after changes will be considered acceptance of the new terms.

You are advised to review this page regularly so that you stay informed about the latest terms and conditions.

If you have any questions or complaints about these terms and conditions, please contact us:

• Live Chat: Support is available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is always ready to answer any of your questions and resolve issues. For more information, visit our FAQ page.